On September 10, 2012 at 1:25 pm ET, the GoDaddy, the world’s largest Domain Registrar’s DNS (Domain Name Servers) were compromised. GoDaddy.com. AT 5:43 pm ET, GoDaddy began to restore services to their customers. Here is how to tell if your website or mail was affected.
- Website – If your website is hosted by GoDaddy, on September 10, 2012 between 1:25 pm and 5:43 pm, users or customers would not have been able to access your website.
- GoDaddy Hosted Email – If your email is hosted by GoDadddy, you would not receive email during this time. Any mail sent to you after 1:25 pm may have been returned, but was most likely delivered after the GoDaddy Mail Services were restored after 5:43 p.m.
- Google or Other Email – If you website or DNS is hosted by GoDaddy, your mail would also have been affected since the GoDaddy DNS Servers route the Email to the Third Party Email Hosting Services.
- General Email – Even if you do not use GoDaddy, if you sent an email to anyone during this period and it was returned, you should re-send it.
Here is the official message posted on the GoDaddy.com website:
At 10:25 am PT, GoDaddy.com and associated customer services experienced intermittent outages. Services began to be restored for the bulk of affected customers at 2:43 pm PT. At no time was any sensitive customer information, such as credit card data, passwords or names and addresses, compromised. We will provide an additional update within the next 24 hours. We want to thank our customers for their patience and support.
Ogawa Design Agency does not use GoDaddy.com for Hosting or Email so most of our clients were not affected by this outage. That said, many of our clients use GoDaddy.com as their Domain Registrar and were not affected by this change since they do use the GoDaddy DNS Servers. If you have any questions, please call us at 786-220-1295.